Course outline and syllabus
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You will learn how to use practical, strategic methods to plan and deliver continual improvement with the necessary agility from this ITIL 4 Strategist course. The ITIL Strategist certification is relevant to both the ITIL Managing Professional and Strategic Leader streams, as planning and continual improvement are universal capabilities.
The ITIL 4 DPI certification determines whether the candidate can demonstrate sufficient understanding and application of the concepts covered in the ITIL 4 Direct, Plan, and Improve publication to establish a ‘learning and improving’ IT organization. The ITIL 4 Direct, Plan, and Improve qualification is one of the prerequisites for the designation of ITIL 4 Managing Professional, which assesses the candidate’s knowledge of how to run successful IT-enabled services, teams, and workflows. It is also a prerequisite for the designation of ITIL 4 Strategic Leader, which assesses the candidate’s ability to build and implement an effective IT and digital strategy that can tackle digital disruption and drive success.
This DPI ITIL Strategist course is aimed at IT leaders and managers at all organizational levels who are pursuing either the ITIL Managing Professional (MP) or ITIL Strategic Leader (SL) designation or those involved in shaping IT direction and strategy. The ITIL Strategist certification also well-suited for professionals continuing their journey in IT service management, ITSM managers, ITSM practitioners managing IT-enabled products and services, those responsible for the end-to-end delivery of IT-enabled products and services, and existing ITIL qualification holders wishing to expand their knowledge.
To be eligible for this ITIL Strategist training, applicants should have:
- Passed the ITIL 4 Foundation examination
- Attended an accredited training course for this module
Learn the practical skills needed to create a ‘learning and improving’ IT organization with a reliable and effective strategic direction. The ITIL 4 Strategist training will help you understand the impact of Agile and Lean work processes and how they can be leveraged to an organization’s advantage.